Refund policy

Last Updated: January 2026

Thank you for shopping at Aquvion.

We currently ship within the United States only.

Shipping Destination

We currently deliver to addresses within the United States.

At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Method

We offer the following shipping option for all U.S. orders:

Shipping Method Shipping Cost Estimated Delivery
Standard Shipping $8.00 8–15 Business Days

Free Shipping

We offer FREE Express Shipping on all orders over $70.00 USD.

Orders below $70.00 USD are charged a flat shipping fee of $8.00 USD.

Delivery Time

Estimated delivery time includes order processing and shipping.

  • Processing Time: 1–2 Business Days
  • Shipping Time: 8–15 Business Days

Actual delivery times may vary depending on your location, weather conditions, holidays, and carrier delays.

Tracking Orders

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become available.

Shipping Delays

Although we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Carrier delays
  • Public holidays
  • High shipping volume

We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

Aquvion is not responsible for packages delivered to an incorrect address provided by the customer.

If you need to change your shipping address, please contact us immediately before your order is shipped.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery.

Email: service@aquvion.com

Please include your order number and photos (if applicable) so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact us.

Aquvion

750 W Dimond Blvd, Ste 103

Anchorage, AK 99515

United States

Email: service@aquvion.com

Phone: +1 (907) 323-6284